This Cookie Policy explains how FINAP LTD, a company registered in England and Wales under company number 17235755, with its registered office at Suite 7039, 128 Aldersgate Street, Barbican, London, EC1A 4AE, United Kingdom (“FINAP”, “we”, “us”, or “our”), uses cookies and similar technologies on our website, platform, dashboard, API Playground, SDKs, and related online services.
This Cookie Policy should be read together with our Privacy Policy and Terms of Use.
For the purposes of this Policy, “cookies and similar technologies” include cookies, pixels, scripts, tags, local storage, session storage, SDKs, device identifiers, browser signals, and other technologies that store information on, or access information from, a user’s device or browser.
Under UK rules, the ICO treats “storage and access technologies” broadly. This includes cookies, tracking pixels, web storage, scripts, tags, link decoration, and device fingerprinting techniques. Where these technologies involve personal data, UK GDPR may also apply.
1. WHO WE ARE
FINAP LTD
Company No. 17235755
Registered in England and Wales
Registered office: Suite 7039, 128 Aldersgate Street, Barbican, London, EC1A 4AE, United Kingdom
Website: www.finap.uk
Email: support@finap.uk
Phone: +44 7893 93 08 00
For questions regarding this Cookie Policy, please contact us at: support@finap.uk
2. WHAT ARE COOKIES?
Cookies are small text files placed on your device when you visit a website. They are commonly used to make websites work, remember user preferences, improve user experience, support security, analyse website performance, and provide functionality.
Cookies may be:
Session cookies — temporary cookies that expire when you close your browser.
Persistent cookies — cookies that remain on your device for a set period or until deleted.
First-party cookies — cookies set directly by FINAP.
Third-party cookies — cookies set by third-party providers used by FINAP.
3. SIMILAR TECHNOLOGIES
In addition to traditional cookies, FINAP may use similar technologies, including:
• local storage;
• session storage;
• scripts;
• tags;
• pixels;
• SDKs;
• browser identifiers;
• device signals;
• IP and network signals;
• security and fraud prevention technologies;
• device intelligence and browser intelligence technologies.
These technologies may be used to operate the platform, secure accounts, prevent abuse, analyse service performance, and provide WEB Intelligence functionality.
4. TYPES OF COOKIES AND TECHNOLOGIES WE USE
FINAP may use the following categories of cookies and similar technologies.
4.1 Strictly Necessary Cookies
These cookies and technologies are required for the website and platform to function properly. They cannot usually be disabled through our systems.
They may be used for:
• account login;
• authentication;
• session management;
• security;
• fraud prevention;
• API dashboard functionality;
• user balance and account access;
• prevention of unauthorised access;
• consent preference storage;
• load balancing;
• technical service operation.
Without these technologies, certain parts of the website or platform may not work correctly.
Legal basis: Strictly necessary for the provision of the service requested by the user and/or legitimate interests in operating and securing the platform.
4.2 Functional Cookies
Functional cookies help us remember choices you make and improve the usability of our website and platform.
They may be used for:
• language preferences;
• dashboard settings;
• interface preferences;
• saved user preferences;
• remembering non-essential configuration choices.
Legal basis: Consent where required; legitimate interests where permitted by applicable law.
4.3 Analytics and Performance Cookies
Analytics cookies help us understand how users interact with our website and platform.
They may collect information such as:
• pages visited;
• time spent on pages;
• referral sources;
• browser type;
• device type;
• approximate location;
• error events;
• performance metrics;
• user interaction patterns.
We use this information to improve website performance, product design, documentation, user experience, and service reliability.
Legal basis: Consent where required by applicable law.
4.4 Security and Fraud Prevention Technologies
FINAP may use cookies and similar technologies to protect the website, platform, accounts, APIs, and infrastructure.
These technologies may be used to:
• detect suspicious login attempts;
• prevent account abuse;
• identify automated activity;
• detect bots;
• protect API keys and accounts;
• prevent credential stuffing;
• detect unusual usage patterns;
• support sanctions, fraud, and abuse monitoring;
• protect platform infrastructure.
These technologies may collect or analyse IP addresses, browser information, device characteristics, session data, request metadata, and risk indicators.
Legal basis: Strictly necessary where required for security and service protection; legitimate interests in fraud prevention, cybersecurity, and platform integrity.
4.5 WEB Intelligence Technologies
FINAP’s WEB Intelligence services may use SDKs, scripts, browser signals, device identifiers, IP intelligence, geolocation indicators, and other technical signals to provide risk intelligence, device intelligence, browser analysis, VPN/proxy detection, bot detection, velocity analysis, tampering indicators, and related security outputs.
These technologies may process:
• IP address;
• user agent;
• browser name and version;
• operating system;
• device model;
• device characteristics;
• browser configuration;
• session identifiers;
• visitor identifiers;
• event identifiers;
• timestamps;
• VPN and proxy indicators;
• bot indicators;
• tampering indicators;
• velocity metrics;
• approximate geolocation;
• network information, such as ASN and ISP data;
• technical confidence scores and risk signals.
WEB Intelligence is intended to support fraud prevention, security, account protection, risk analysis, and technical intelligence services.
Where FINAP customers implement WEB Intelligence on their own websites or applications, those customers are responsible for providing appropriate notices and obtaining consent where required by applicable law.
Legal basis: Consent where required; legitimate interests in fraud prevention, security, risk assessment, and service protection where permitted by applicable law.
4.6 Marketing Cookies
FINAP may use marketing cookies or similar technologies to measure the effectiveness of advertising campaigns, understand referral sources, and improve marketing activity.
These technologies may be used for:
• campaign measurement;
• conversion tracking;
• referral analysis;
• advertising performance analytics;
• retargeting, where applicable and consented.
Legal basis: Consent.
5. COOKIES AND TECHNOLOGIES USED BY THIRD PARTIES
FINAP may use third-party service providers that place cookies or use similar technologies in connection with our website, platform, or services.
These may include providers of:
• hosting and cloud infrastructure;
• content delivery networks;
• analytics;
• payment processing;
• email delivery;
• security;
• fraud prevention;
• device intelligence;
• customer support;
• monitoring and error tracking;
• marketing and advertising.
Third-party providers may process data according to their own privacy and cookie policies. FINAP does not control all third-party cookies or technologies once they are placed by third-party services.
6. COOKIE CONSENT
Where required by applicable law, FINAP will request your consent before placing non-essential cookies or similar technologies on your device.
You may be asked to:
• accept all cookies;
• reject non-essential cookies;
• manage cookie preferences;
• select specific categories of cookies.
Strictly necessary cookies and technologies may be used without consent where they are essential to provide the service you requested or to secure the platform.
You can change your cookie preferences at any time by using the cookie settings tool available on our website, where provided.
7. MANAGING COOKIES THROUGH YOUR BROWSER
You can also manage cookies through your browser settings. Most browsers allow you to:
• view cookies;
• delete cookies;
• block cookies;
• block third-party cookies;
• clear browsing data;
• configure privacy settings.
Please note that disabling certain cookies or similar technologies may affect website functionality, platform access, account login, dashboard features, security controls, and API Playground operation.
8. DO NOT TRACK AND GLOBAL PRIVACY SIGNALS
Some browsers or devices may offer “Do Not Track” or similar privacy signals.
Because there is no universally accepted technical standard for all such signals, FINAP may not respond to every browser-based signal. Where legally required and technically feasible, we will take reasonable steps to respect applicable consent preferences and privacy controls.
9. CUSTOMER USE OF FINAP SDKS AND WEB INTELLIGENCE
Customers who implement FINAP SDKs, scripts, APIs, or WEB Intelligence technologies on their own websites, applications, checkouts, or platforms are independently responsible for ensuring that their implementation complies with applicable laws.
Customers must:
• provide clear and accessible privacy information to their users;
• provide cookie or similar technology notices where required;
• obtain valid consent where required;
• identify and document an appropriate lawful basis for processing;
• comply with UK GDPR, EU GDPR, PECR, ePrivacy rules, and other applicable laws;
• ensure that FINAP technologies are not used for unlawful monitoring, profiling, discrimination, surveillance, or prohibited activities.
FINAP provides technology services, but customers remain responsible for how they deploy those technologies in their own environments.
10. RETENTION OF COOKIE DATA
Cookies and similar technologies may remain on your device for different periods depending on their purpose.
Session cookies usually expire when you close your browser.
Persistent cookies may remain until they expire or until you delete them manually.
Data collected through cookies or similar technologies may be retained for as long as reasonably necessary for the purposes described in this Policy, including security, analytics, fraud prevention, compliance, service operation, and legal purposes.
More information about data retention is available in our Privacy Policy.
11. UPDATES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes in our website, platform, services, technologies, legal requirements, or business operations.
The updated version will be published on our website with a revised “Last updated” date.
Where required by law, we may request renewed consent or notify users of material changes.
12. CONTACT US
For questions about this Cookie Policy or our use of cookies and similar technologies, please contact:
FINAP LTD
Company No. 17235755
Suite 7039, 128 Aldersgate Street, Barbican, London, EC1A 4AE, United Kingdom
Email: support@finap.uk
Website: www.finap.uk